How Can We Help You?
Find answers to your questions about VetVault pet management, get support, and learn how to maximize your veterinary practice efficiency.
Get the Help You Need
Multiple ways to get support and find answers to your questions
Knowledge Base
Search our comprehensive documentation
Video Tutorials
Step-by-step video guides
Live Chat
Get instant help from our support team
Phone Support
Speak directly with our experts
Email Support
Send us a detailed message
Community Forum
Connect with other veterinarians
Browse Help Categories
Find comprehensive guides and tutorials organized by topic
Getting Started
Learn the basics of VetVault pet management
Pet Health Records
Manage patient records and medical documentation
Appointments & Scheduling
Schedule appointments and manage your calendar
Billing & Payments
Handle invoicing and payment processing
AI Assistant (Pet Vault AI)
Master the AI-powered veterinary assistant
Integrations
Connect with third-party services and tools
Mobile App
Use VetVault on mobile devices
Troubleshooting
Common issues and their solutions
Popular Help Articles
Most viewed articles and guides from our community
How to Create Your First Pet Health Record
Setting Up Online Appointment Booking
Getting Started with Pet Vault AI Assistant
Configuring Payment Processing
Mobile App Setup Guide
Integrating with IDEXX Laboratories
Still Need Help?
Our support team is here to help you succeed with VetVault
Response Time
Average response time: 2 hours
Expert Team
Veterinary professionals and tech experts
Guaranteed Help
We'll solve your issue or escalate it
What Our Users Say About Support
See how our help center and support team assist veterinary practices
"The help center is incredibly comprehensive. I found solutions to all my questions quickly and easily."
"The video tutorials are excellent. They made setting up our practice management system a breeze."
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